Terms of Service

Last updated: November 12, 2026

About these terms

These terms apply to your use of the Squish Picnic website and purchases from Squish Picnic. Our store uses WooCommerce and is hosted by Hostinger. Our Return and Refund Policy, Shipping Policy, and Privacy Policy explain related parts of your shopping experience. Please read them before ordering.

Using the store

You must be legally able to enter a purchase agreement, or have a parent or legal guardian place the order. Provide accurate contact, delivery, and payment information and use only payment methods you are authorized to use. Do not misuse the website, introduce malicious code, interfere with its operation, or use it for unlawful activity.

Products and options

Review the selected style, quantity, dimensions, materials, and included items before placing an order. Product photographs may show several options together; only the selected option and the quantity described are included. A random option does not promise a particular color or design. Screen settings can affect the appearance of colors. These descriptions do not excuse a materially incorrect or defective item.

Squishies are toys, not food. Follow the age guidance, care instructions, and warnings supplied with each product. Contact us before ordering if a detail you need is not stated. We do not represent these products as medical devices or treatments.

Prices, payment, and order confirmation

The currency, product price, applicable shipping charges, discounts, and taxes are displayed at checkout. Review the final total before submitting an order. An order acknowledgment confirms receipt of your order; it does not guarantee availability. If we cannot fulfill an order, or identify a material pricing or product-information error, we will contact you and offer a correction for your agreement or cancel and refund the affected order. We will not charge a higher amount or substitute a materially different item without your agreement.

Fulfillment, shipping, and cancellations

Some items ship directly from our fulfillment suppliers and may arrive in separate parcels. Squish Picnic remains your point of contact for your purchase. Delivery estimates vary by item, destination, and shipping method. See the Shipping Policy for current information and help with delays. Requests to cancel or change an order should be made promptly through our Contact form. Our Return and Refund Policy explains cancellations, returns, damaged items, and refunds.

Website information and availability

We work to keep product and website information accurate, but errors and temporary interruptions can occur. We may update listings, availability, and prices for future orders. Changes do not retroactively remove rights or benefits that applied to an accepted order. If an error affects your purchase, contact us so we can resolve it.

Third-party services and links

Checkout, payment processing, delivery, and some website functions involve third-party providers. Their own terms and privacy notices may apply to their services. Links to other websites do not mean we control or endorse everything on them. These arrangements do not remove our responsibility to address your order or any consumer rights that apply.

Website content

The store name, design, text, and other content belong to Squish Picnic or the relevant rights holders. You may use the website to browse and shop for personal purposes. Do not copy or commercially reuse content without permission from the rights holder, except where the law permits it.

Privacy and contact

Our Privacy Policy describes how personal information is handled. Use our Contact form for questions, order problems, or concerns about these terms. Include your order number when relevant, but do not send payment-card details through the form.

Applicable law and your rights

These terms are governed by applicable United States law and the laws of West Virginia, except where mandatory consumer protections require otherwise. Nothing in these terms excludes or limits rights, warranties, remedies, or liabilities that cannot lawfully be excluded or limited. If a provision cannot be enforced, the remaining terms continue to apply to the extent permitted by law.

Updates

We may revise these terms for future use of the store. The updated date appears above. The terms and policies in effect when you place an order apply to that order, subject to any changes you expressly agree to and applicable law.